Appointments

Telephone the practice to request a GP, nurse or annual-review appointment. The Patient Care team will explain the options available.

Request an appointment

The current practice website does not publish an online consultation route. Do not enable an online-request button until the practice confirms an approved service and URL.

Request help by telephone

Telephone reception on 01698 284353. For same-day GP or nurse appointments, the current website asks patients to call from 8:30am. Tell the team if you need an interpreter, communication support or a reasonable adjustment.

  • The team may offer a face-to-face appointment, a telephone appointment or another suitable service.
  • If you received an invitation for an annual review, have the patient-group details from the letter or text ready when you call.
  • Contact the practice as soon as possible if you need to cancel so the appointment can be offered to someone else.

The practice publishes a limited number of general appointments outside its normal hours, including some times between 7:30am and 8:00am and between 6:00pm and 6:30pm. Ask the Patient Care team what is available.

Call 01698 284353

Home visits are intended for housebound patients and people receiving end-of-life care. If you believe a home visit is needed, telephone before 10:00am. A clinician will assess the request and may telephone first. Give a current telephone number where the patient can be reached.

Call 01698 284353

Annual health reviews

Patients with long-term conditions such as asthma, COPD or diabetes may be invited for an annual review during their birthday month. Wait for the invitation, then contact the practice using the instructions in the text or letter.

Call 01698 284353

Non-urgent advice: When the practice is closed

Phone NHS 24 on 111 when the practice is closed and the problem cannot wait. Call 999 for a life-threatening emergency.

NHS 24 – right care, right place

Urgent advice: Get urgent help

Call 999 now for a life-threatening emergency. If you need medical help now but it is not an emergency, phone NHS 24 on 111.

NHS 24 on 111